Job Travel Support Coordinator – Maputo

Heading is recruiting for its client, a Travel Support Coordinator (M/F) – Maputo.

Main Responsabilities:

– Knowledge user for DaWinci travel system.

– Daily Domestic and international flight booking and accommodation requests

– Provide guidance and assistance on complex and/or large travel requests.

– Contribute to the development of processes and procedures.

– Act as backup for travel coordinator and assistants.

– Liaise with vendor regarding problems with system or upgrades.

– First level troubleshooting of external data source integration issues.

– Drive continuous improvement of travel programs.

– Help with Accommodation Procedures and POB management.

– Review travel associated invoices as well as statements for accuracy.

– Supervisor and Coordinate Travel & Accommodation Activities and Teamwork.

– Liaise with Travel Service Provider.

– Ensure compliance in all aspects of travel procedures.

Qualifications/Experience required

– In-depth knowledge of International and Domestic travel services.

– Excellent communication and people skills as interactions will be at all organizational levels.

– Strong focus on customer service and customer satisfaction, as well as experience in managing vendor relationships

– Ability to build and maintain effective working relationship with clients.

– Possess good time keeping and organizational skills.

– Must speak, read and write English and Portuguese fluently.

– Problem solving skills.

– Excellent team player.

– Well-organized and reliable.

– Applicable Degree with a strong business management knowledge.

– Project management skills will be preferential

 

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